Unhappy with your purchased order?
We strive to keep all of our customers happy and provide the best products and service possible however we understand that there may be times when deliveries can be damaged on transportation or mistakes made with an order. With this in mind, we have devised a refund policy.
If you have purchased an order from us that arrives damaged or not as described then please email us at firstname.lastname@example.org or call us on 01376 348139. We will be happy to accept refunds within 30 days of delivery. Once the item has returned, we will issue you with a refund as soon as possible.
If you would like to exchange an item, then please email us at email@example.com or call us on 01376 348139 with your reason for wanting the exchange, we will then deal with this accordingly.